Welcome to Moans. We are committed to protecting your privacy and ensuring you have a safe experience while using our application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
1. Information We Collect
We collect information that you provide directly to us when using Moans:
- Account Information: Username, profile information, and bio
- Content: Posts, comments, images, voice recordings, and time capsules you create
- Usage Data: Information about how you interact with the app
- Device Information: Device type, operating system, and unique device identifiers
- Purchase Information: In-app purchase history for Echoes currency
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your transactions and manage your account
- Provide AI-powered emotional insights and support
- Enable you to create and share content with the community
- Manage time capsules and scheduled content delivery
- Respond to your comments, questions, and support requests
- Detect, prevent, and address technical issues and security threats
- Enforce our Terms of Service and community guidelines
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- With Other Users: Content you post is visible to other users of the app
- Service Providers: Third-party companies that help us operate our services (e.g., AI services, cloud storage)
- Legal Requirements: When required by law or to protect rights, property, or safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
4. AI Services and Third-Party Data Sharing
Our AI Companion feature uses OpenAI's GPT-3.5 service to provide emotional insights and support. We want to be transparent about how your data is handled when using this feature.
What Data is Sent:
- When you use the AI analysis feature, the text you input is sent to OpenAI's servers for processing
- Only the specific text you choose to analyze is transmitted - no other personal information is included
- Your username, profile information, and other app data are NOT sent to OpenAI
Who Receives the Data:
- Service Provider: OpenAI (GPT-3.5 API)
- Purpose: To generate emotional analysis and supportive responses based on your input
- OpenAI processes the data according to their own privacy policy and terms of service
Data Storage and Retention:
- We do NOT permanently store your AI conversation history in our systems
- OpenAI may temporarily retain data for service operation and improvement as per their data retention policy
- AI responses are displayed to you but not saved in our database
Your Consent:
- Before using the AI feature for the first time, you will be asked to consent to this data sharing
- You can choose not to use the AI feature if you do not wish to share your data with OpenAI
- Your consent is required each time you create a new account
Security Measures:
- All data transmitted to OpenAI is sent over secure HTTPS connections
- We implement encryption and security best practices to protect data in transit
- We do not share any personally identifiable information with the AI service
Important: By using the AI Companion feature, you acknowledge that your input text will be processed by OpenAI's servers. If you have concerns about data privacy, we recommend not including sensitive personal information in your AI analysis requests.
5. Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights and Choices
You have the right to:
- Access and update your profile information
- Delete your posts and content
- Block other users
- Report inappropriate content
- Request deletion of your account by contacting us
- Withdraw consent for AI data processing by not using the AI feature
7. Children's Privacy
Age Restriction: Moans is strictly for users aged 18 and above. We do not knowingly collect information from anyone under 18. If we discover that a user under 18 has provided us with personal information, we will delete such information immediately.
8. Data Retention
We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of Moans after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: support@moans.com
12. Zero-Tolerance Policy
We maintain a zero-tolerance policy for:
- Harassment, bullying, or threatening behavior
- Sharing of explicit or inappropriate content
- Impersonation or fraudulent activity
- Spam or commercial solicitation
- Any violation of our community guidelines
Violations will result in immediate account suspension or permanent ban, and we may report illegal activities to appropriate authorities.
← Back to Home